Cancellation Policy
Once you have been given the name of your sitter, your booking has been confirmed. From that moment the booking fee will be applicable, even if you cancel your booking. No fees will be due to the babysitter unless you cancel on the day of the booking. In that event, we ask that next time you use your sitter, you give her an extra two hours babysitters fees by way of a cancellation fee.
Please note that the quarterly fee will renew automatically until you inform the office by text or email that you wish to pause your membership.
Babysitters will be found in breach of contract if they take private bookings from our registered families. They need to see a booking confirmation email before they attend each and every booking – Please contact the office via text or email if you would like to book a babysitter.